Cookie Policy

1. What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help us recognize your browser, remember your preferences, and improve your experience on Paynze.

2. How We Use Cookies

Paynze uses cookies to support core platform functionality and deliver a seamless commerce experience. These include:

• Keeping you logged in and maintaining secure sessions
• Processing payments and preventing fraudulent activity
• Remembering store preferences and configurations
• Tracking performance, uptime, and system reliability
• Improving dashboards, analytics, and reporting insights

3. Types of Cookies We Use

• Essential Cookies: Required for the platform to function (e.g. login, checkout, payments).
• Performance Cookies: Help us understand how users interact with Paynze so we can improve features.
• Functional Cookies: Store your preferences such as language, region, or dashboard settings.
• Security Cookies: Detect suspicious activity and protect your account and transactions.

4. Third-Party Cookies

We may use trusted third-party services such as payment providers, messaging platforms, and analytics tools. These partners may place cookies to support services like mobile money processing, delivery tracking, or communication (e.g. SMS and WhatsApp integrations). These cookies are governed by the respective providers’ policies.

5. Managing Cookies

You can control or disable cookies through your browser settings. However, disabling essential cookies may affect the functionality of your store, payments, or dashboard experience on Paynze.

6. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulations, or our services. Updates will be posted on this page with a revised date.

7. Contact Us

If you have any questions about our use of cookies, please contact us at support@paynze.space.